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How it works

Built for the way
care actually works

XageCare fits around your team, your workflows, and your care setting. Whether you run a residential home or a domiciliary agency, getting started is straightforward and the platform grows with you.

Seamlessly transition to digital care in three steps

Step 01 — Getting Started

Up and running in days, not months

Most care management software takes months to implement. XageCare is different. Our onboarding team works with you from the first call to go-live, handling data migration, staff setup, and configuration so your team is not left to figure it out alone.

  • Dedicated onboarding specialist assigned from day one
  • Data migration from paper records or existing platforms handled by our team
  • Full staff setup including role assignments and access levels before go-live
Step 02 — Make It Yours

Enable what you need, switch off what you do not

No two care services are the same. XageCare lets you enable the modules your team needs and turn off the ones that are not relevant to your setting. A residential care home uses the platform differently from a domiciliary agency, and XageCare reflects that without requiring a custom build.

  • Module-level enable and disable, configured during onboarding
  • Role-based access so carers, coordinators, and managers each see what is relevant
  • Settings can be adjusted at any time as your service grows or changes
Step 03 — In Practice

Your team records, your managers see, your regulator is satisfied

Once live, XageCare works in the background so your team can stay focused on care. Carers record visits and update care notes from their phones. Managers get a real-time view of the whole service from their dashboard. And when an inspector arrives, the evidence is already there.

  • Carers update care notes in real time from any device, no paper, no delay
  • Managers see a live dashboard of visit completion, incidents, and outstanding actions
  • Compliance-ready records built automatically as care is delivered, no manual compilation
From First Contact to Ongoing Care

Every step of care, covered

XageCare connects every part of your care operation in one flow. Here is what that looks like in practice.

Service user onboarded

A new resident or client is added. Profile, health history, and care needs captured from day one.

Care plan created

A person-centred care plan built around assessed needs, preferences, and outcomes.

Visit scheduled

The visit is added to the rota and assigned to the right carer based on availability and skills.

Carer checks in

The carer arrives and checks in through the mobile app. The visit goes live in real time.

Medication recorded

The carer records the medication round at the point of care. Missed doses flagged immediately.

Incident logged

A concern is raised and logged directly. The manager is notified and the record is linked to the service user.

Manager reviews dashboard

The registered manager checks the compliance dashboard. Outstanding actions visible at a glance.

Family gets an update

The next of kin logs into the family portal and sees the visit was completed and care notes updated.

Four Perspectives

Built for everyone in your team

XageCare gives each person in your organisation exactly what they need.

Network View

One view across every branch: compare performance, track compliance, and manage staff across your whole care group.

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Administrator’s View

Full visibility of the service, staff, compliance, and reporting from a single dashboard.

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Carer’s View

Schedule, care plans, and visit recording from a phone or tablet, no paperwork needed.

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Family View

A secure window into their loved one's care, without burdening the care team.

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Ready to leave the paperwork behind?

Join care homes and domiciliary agencies around the globe who trust XageCare to save time, reduce error risk, and deliver much safer care.